How do I get my novated lease car serviced?
During your novated lease
Maintenance and servicing costs are budgeted for as part of a fully-maintained novated lease. In most cases, two services a year – based on time or mileage – are scheduled throughout the lease term.
The process is simple. When you drop your car off, let the supplier know Maxxia looks after your car and ask them to contact our Maintenance Centre on 1300 123 123 before they commence any work.
Our qualified and experienced team will ensure:
- work meets the car manufacturer’s standards
- work carried out is reasonable and consistent with the age and condition of your car
- work covered by warranty is free, and
- labour and parts are supplied at competitive prices.
Our Maintenance Authorisation Team will also organise payment directly from your Maxxia ‘My Car’ account. To ensure there are enough funds in your account, we recommend you regularly check your balance via Maxxia Online. Once the work is completed your mechanic will contact you to collect your car.
Please note: additional services carried out between scheduled services are not included in your budget. For maintenance work outside of your standard budget, please contact us to discuss.