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Maxxia is a name you can trust

photo of Maxxia call center staffMaxxia has been looking after employee benefits for Australians for more than two decades. We're a leading provider of salary packaging services with hundreds of thousands of employees packaging with us.

A community focus and a national commitment

Maxxia understands the value of customer service and we manage your employee benefits payments as though they were our own. Your employees have 24 hour / 7 day a week access to their account at Maxxia Online and their payments are made on time, every time.

Our customer education managers regularly visit work sites to provide your employees with the most up to date information about their benefits, and how this can help boost the value of their take home pay.

It's our professional integrity, team spirit and passion in what we do that set us apart.

What we stand for

At Maxxia, we stand for:

  • proven capability
  • exceptional customer service
  • local service.

Maxxia is Australia's largest salary packaging provider, and part of the ASX-listed McMillan Shakespeare Group. 

Customer Service Charter

In 2015, Maxxia won the Victorian state prize for our Customer Service Charter at the Australian Service Excellence Awards.

Held by the Customer Service Institute of Australia, the awards recognise the ingenuity and innovation of Australia’s most outstanding customer service-driven organisations.

Maxxia’s Customer Service Charter explains what you, your employees and organisation can expect from us and our staff at each and every touch point. It also reaffirms our commitment to positive continual improvements that support our customers and add value for our clients.

How we manage your program

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